FAQ
OUR RETURN POLICY
At Knapp Custom Knives and Firearms, we want you to be satisfied with your purchase. If you are not completely happy with your order, we offer a hassle-free return policy. Please refer to our Returns & Exchanges page for more details on how to initiate a return.
SHIPPING TIMEFRAME
We know you're excited to receive your custom knives and firearms. We strive to process and ship orders as quickly as possible. Typically, orders are processed and shipped within 3-5 days. Once your order has been shipped, you will receive a confirmation email with tracking information.
PAYMENT METHODS
We accept various payment options to make your shopping experience convenient. You can pay for your order using major credit cards. We will send you an invoice after your order is placed. Your financial information is encrypted and protected during the payment process.
DATA SECURITY
Protecting your data is important to us. We employ industry-standard security measures to safeguard your personal information. Our website uses secure socket layer (SSL) technology to ensure the privacy and security of your transactions.